Privacy Policy

When you interact with our website or submit a form, we may collect the following types of information:

• Name — to personalize our communications with you
• Email address — to send updates, confirmations, and relevant announcements
• Phone number — to follow up on inquiries or appointments, if provided
• Age — to better understand how we can serve you
• Form submissions — including waitlist requests, partnership inquiries, and wellness assessment responses
• Website usage information — such as pages visited, browser type, and general location, collected via analytics tools

We use the information you provide to:

• Communicate waitlist updates, membership enrollment announcements, and launch news
• Respond to partnership and community inquiries
• Send educational content about direct primary care and preventative wellness
• Assist with scheduling and onboarding when you become a member
• Send marketing communications, newsletters, and updates — only if you have provided your consent
• Improve our website experience and understand how visitors engage with our content

We will never sell, rent, or trade your personal information to third parties. Period.

When you submit a form on our website, you may be asked whether you'd like to receive communications from Avail Direct Care. If you consent, you may receive emails, text messages, or other communications about memberships, events, health education, and updates.

Message and data rates may apply for text communications. Consent to receive communications is not a condition of receiving care or services. You may opt out at any time by replying STOP to a text message or clicking "Unsubscribe" in any email.

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. This includes tools like Google Analytics, which collects anonymized information such as your browser type, device, pages viewed, and time spent on the site.

You can disable cookies in your browser settings at any time, though doing so may affect some features of the site.

We take the security of your personal information seriously. We use reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your information only for as long as is necessary to fulfill the purposes described in this policy or as required by law.

We may use trusted third-party services to help operate our website and communicate with you (for example, email platforms, scheduling tools, or analytics providers). These services are carefully selected and are only permitted to use your information as needed to provide services on our behalf.

We do not sell your personal information to any third party, and we do not share it for advertising purposes.

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Ask questions about how your data is used

To exercise any of these rights, please contact us at info@availdirectcare.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.